Careers

In brief summary, the position of Community Administrator reports directly to the Senior Community Manager/Community Manager, and falls under the Residential Services Division at Carmel Partners, Inc.  The Community Administrator is responsible for the daily administrative functions of the assigned property. These responsibilities may include the assistance of the administration of out-reach marketing efforts, light bookkeeping, maintaining of all leasing paperwork, and other administrative tasks to ensure compliance with all applicable laws and company policies, as well as general overall assistance to the Senior Community Manager / Community Manager.

All team members at Carmel Partners, Inc. are expected to act as compelling representatives of the Company and champions of our Mission & Values.

JOB DESCRIPTION (PRIMARY DUTIES AND RESPONSIBILITIES):

• Provides support to leasing staff through the management of leasing documents and contracts
• Maintains filing, inventory, communications, and record keeping in accordance with Company policies and procedures
• Monitors accounts receivable and related paperwork to ensure timely rent collections
• Assists Senior Community Manager / Community Manager in resolving delinquent and problem accounts
• Practices proficient clerical skills and is computer literate
• Interfaces as assigned with maintenance personnel and vendors to track follow through on resident needs
• Promotes positive proactive resident relations by upholding excellent customer service and Carmel standards to all existing and prospective residents
• Additional duties as assigned by managers

SELECTION CRITERIA: 

Candidates for this Position should hold the following qualifications and be able to demonstrate the following abilities to be considered as a suitable applicant. Please note that except where specified as “preferred,” all points listed below are considered minimum requirements.

Qualifications (Skills – technical and non-technical):

• High School Diploma required
• Property Management Certification is a plus
• At least 3+ years’ general work experience
• At least 1+ years’ experience in property management
• Previous experience/responsibilities for operational financial planning, accounting and management is a plus
• Demonstrable computer abilities, Window (Word, Excel and PowerPoint), Internet and email
• Previous experience with Property Management Operating and Information systems required
• Previous experience with MRI a plus

Abilities:

• Strong interpersonal and communication skills
• Strong attention to detail
• Ability to drive others toward maximum customer satisfaction
• Excellent organization and time management skills
• Strong analytical and decision-making skills
• Good influencing and negotiation skills

WORKING CONDITIONS (physical, vision, hearing, speaking, mental, driving requirements / work environment):

• Frequently alternates between sitting, walking and standing
• Repetitive use of computer, keyboard, mouse and phone
• Constant reading, comprehending, writing, performing calculations, communicating orally, reasoning & analyzing
• Occasional squatting, bending neck/waist, twisting neck/waist, pushing and pulling